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Moderator-Iwatsu
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Moderator-Iwatsu
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All,
I am working on a CICS and they just had us install a CID card.
The front phone is fine, when I have a phone set up as "appear and ring" all is good.
However, this system has the calls overflow to a Hunt Group after a couple of rings and those phones are not getting CID when they start to ring.
Is there a way to make this happen, or should I just take my toys and go home?
Jonathan
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Are you sure the settings have been set as a Caller ID set for the lines?
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Moderator-Iwatsu
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I am not sure, I know we messed with the "sets" settings for caller ID. But would have to check on the line settings. Would it show caller ID on ext. 221 without the lines being set as CID trunks?
Is this supposed to be a "no brainer"?
J
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I think you have to be 6.1 sw to get CID on more than one phone.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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On a CICS CID works on any version
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Originally posted by Bob3470:
On a CICS CID works on any version ...But not on every phone. That does depend on the s/w version.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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