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Joined: Jun 2005
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Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Jun 2005
Posts: 422 |
All,
I am working on a CICS and they just had us install a CID card.
The front phone is fine, when I have a phone set up as "appear and ring" all is good.
However, this system has the calls overflow to a Hunt Group after a couple of rings and those phones are not getting CID when they start to ring.
Is there a way to make this happen, or should I just take my toys and go home?
Jonathan
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
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Are you sure the settings have been set as a Caller ID set for the lines?
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Jun 2005
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Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Jun 2005
Posts: 422 |
I am not sure, I know we messed with the "sets" settings for caller ID. But would have to check on the line settings. Would it show caller ID on ext. 221 without the lines being set as CID trunks?
Is this supposed to be a "no brainer"?
J
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Joined: Apr 2001
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Joined: Jun 2005
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Moderator-Iwatsu
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Moderator-Iwatsu
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Joined: Mar 2001
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I think you have to be 6.1 sw to get CID on more than one phone.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Oct 2004
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On a CICS CID works on any version
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Joined: Oct 2004
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Originally posted by Bob3470:
On a CICS CID works on any version ...But not on every phone. That does depend on the s/w version.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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