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Joined: Jan 2006
Posts: 212
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Joined: Jan 2006
Posts: 212
My name is Rick Mercure and I am in the central part of Florida, The Lightning Capital of the world. This is my first post.

We are using an outdated software 1988 ICM by Western Digital, for our 20 year old company. I have been looking at a couple of software solutions for service calls and billing. We would like to add a website service order form and accept credit cards online. Just wondering what is being used out there.

Thanks in Advance

Rick Mercure rick@tristartelecom.net


Rick "Cosmo" Mercure
Tri Star Telecom
Sebring, FL http://www.tristartelecom.net
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Rick
Welcome to the Forum. welcome
Have you contacted ICM about upgrades? FYI you have to change the "of the World" to of the US. Because some mountian top in Peru got more hits than we did, thats some crap isn't it. laugh

Joined: Jun 2006
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Joined: Jun 2006
Posts: 292
cosmo57:

We use ConnectWise for all our billing, time sheets, inventory, maintenance agreements, etc. Well.....pretty much everything! It exports to most accounting packages and is super simple once it is all setup. Though you will need a server to run it.

Joined: Dec 2005
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Howdy Rick from your counterpart on the West coast (of FL!) Jim @ Phone Solutions here, welcome to the board!

Long time no hear! LOL


_ _ _ _ _ _ _ __ _ _ _ _ _ _ _
Joined: Jan 2006
Posts: 212
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Joined: Jan 2006
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Western Data is no longer in business. I will check on the ConnectWise.

Thanks Guys This Is Great!!


Rick "Cosmo" Mercure
Tri Star Telecom
Sebring, FL http://www.tristartelecom.net
Joined: Jan 2006
Posts: 212
Member
Member
Joined: Jan 2006
Posts: 212
OK,

The Lightning Capital of the USA.

Though I don't think they have many Phone Systems in the Mountin tops of Peru.

Cosmo


Rick "Cosmo" Mercure
Tri Star Telecom
Sebring, FL http://www.tristartelecom.net

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