Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#148659 03/25/11 05:13 PM
Joined: Feb 2011
Posts: 62
Member
OP Offline
Member
Joined: Feb 2011
Posts: 62
Hi.
I am having trouble finding where to turn off the automated prompt that says, "using the dial pad please enter the extension you wish to call, to use the directory press number sign,to leave a message press star, to reach an operator press 0".

I have a main greeting with a couple of seconds of silence, then there is a greeting recorded on Table 1 which pretty much says the same thing that the automated prompt says. Callers do not need to hear it again with the automated voice.

I thought the setting was under Greeting Tables, "AA menu Prompt:N", but that is set to N and I still get the prompt.

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#148660 03/26/11 05:28 AM
Joined: Feb 2007
Posts: 2,473
Member
Offline
Member
Joined: Feb 2007
Posts: 2,473
To change AA prompt to N is not enough you have to record a split second of silence there to kill that prompt.


Moderated by  MooreTel, NTlayoff 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,970
Posts637,433
Members49,704
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
anthonym, mmaxson, OLDFONMAN
Newest Members
Acme Finishing, jim gray III, Merenth, Service Tech 911, Stephen A
49,703 Registered Users
Top Posters(30 Days)
Toner 9
mfecko 7
dexman 5
Who's Online Now
0 members (), 157 guests, and 32 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5