|
Joined: Feb 2011
Posts: 62
Member
|
OP
Member
Joined: Feb 2011
Posts: 62 |
Hi. I am having trouble finding where to turn off the automated prompt that says, "using the dial pad please enter the extension you wish to call, to use the directory press number sign,to leave a message press star, to reach an operator press 0".
I have a main greeting with a couple of seconds of silence, then there is a greeting recorded on Table 1 which pretty much says the same thing that the automated prompt says. Callers do not need to hear it again with the automated voice.
I thought the setting was under Greeting Tables, "AA menu Prompt:N", but that is set to N and I still get the prompt.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Feb 2007
Posts: 2,473
Member
|
Member
Joined: Feb 2007
Posts: 2,473 |
To change AA prompt to N is not enough you have to record a split second of silence there to kill that prompt.
|
|
|
Forums84
Topics93,970
Posts637,433
Members49,704
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
157
guests, and
32
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|