web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2009
Posts: 55
Member
OP Offline
Member
Joined: Feb 2009
Posts: 55
I have been installing Norstar systems for 20 years. I have never seen this happen but I am sure it is something stupid.

I have 1 phone that will not allow Voice call. I have checked the obvious stuff that handsfree answer Y. The phone has the speaker set to Auto. It is a 7316e phone. It seems like I have missed a minor detail that is driving me crazy.

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
Offline
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
Have you made sure the phone is not faulty? What happens to the call?


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
Joined: Feb 2009
Posts: 55
Member
OP Offline
Member
Joined: Feb 2009
Posts: 55
Yep I swaped the Phone with a working set in the next cube. Trouble followed the Ext.

Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
*****
Offline
Moderator-Comdial
*****
Joined: Jan 2002
Posts: 2,328
You can allow or deny "Voice Call" in programming for each set. What happens when you F66?

Joined: Jun 2006
Posts: 8,732
Likes: 2
Moderator-Nortel, Computers, General
*****
Offline
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,732
Likes: 2
By default it is "Deny".


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Joined: Feb 2009
Posts: 55
Member
OP Offline
Member
Joined: Feb 2009
Posts: 55
When I press my Voice Call button and the Ext # in question it says " No Voice Call " and rings the intercom.

Joined: Jun 2006
Posts: 8,732
Likes: 2
Moderator-Nortel, Computers, General
*****
Offline
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,732
Likes: 2
Try manually entering the ext number after hitting the voice call button.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Joined: Jan 2009
Posts: 849
Likes: 1
Member
Offline
Member
Joined: Jan 2009
Posts: 849
Likes: 1
Sounds like they activated the Voice Call Deny feature. Turn that off and I bet it will work.

Joined: Feb 2009
Posts: 55
Member
OP Offline
Member
Joined: Feb 2009
Posts: 55
I just found the code It is F #88 to turn off Voice Call Deny. Thanks to all that commented


Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,708 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 12
TDKs79 8
teleco 4
Who's Online Now
3 members (Yoda, Toner, Curlycord), 135 guests, and 240 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5