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Joined: May 2006
Posts: 82
Member
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Member
Joined: May 2006
Posts: 82 |
I have assigned a private line to 1 phone which works fine until after a no answer the call routes to the main menu of the Amanda voice mail system rather than the users private mail box seems like a call forword issue
Ps this is in a school the phone was originally used as a classroom phone now it is an adminstator
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Joined: Aug 2002
Posts: 1,090 Likes: 2
Member
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Member
Joined: Aug 2002
Posts: 1,090 Likes: 2 |
what happens when you call this extension from another extension, does it forward to the correct mailbox?
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Joined: May 2006
Posts: 82
Member
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Member
Joined: May 2006
Posts: 82 |
Extension to extension works fine. The problem occurs only with an incoming call on the private line.
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Joined: Feb 2005
Posts: 1,615 Likes: 1
Member
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Member
Joined: Feb 2005
Posts: 1,615 Likes: 1 |
Is the Prime Set DN of the private line set to the DN where the private line is assigned to?.
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