web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#149564 09/17/11 02:03 PM
Joined: Sep 2011
Posts: 48
Member
Member
Offline
Joined: Sep 2011
Posts: 48
I am trying to get the Company Name to show up on out going calls on PRI and it will not happen, I programed the OLI and the numbers are going out ok. Is there some programing I need to do other that inserting the name in the Business Name program?

Thanks

Emmett

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#149565 09/17/11 03:43 PM
Joined: Jan 2005
Posts: 15,409
Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,409
Likes: 18
Nope. There is nothing that you can do to alter the outgoing name that is sent. This is the responsibility of the provider of the PRI service. They will eventually get around to updating their entries into the national network of translations.

With so many service providers out there, it often takes many weeks, even months for customer data to be updated in all of these databases.

In most cases, the name sent must match the main billing telephone number for the PRI account (BTN).

It doesn't matter what kind of phone system you are using. This applies across the board. Some systems can send modified information regarding the outgoing number, but there is no way to alter the name displayed. Sorry.


Ed Vaughn, MBSWWYPBX

Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
Tone / Probe repair
by jsaad - 07/02/25 03:49 PM
TDE-100 and KX_NT533 phones
by Jeb67 - 07/01/25 06:41 PM
SPNET "blocking"?
by CyberLaw - 06/30/25 10:47 AM
Forum Statistics
Forums84
Topics94,561
Posts640,143
Members49,863
Most Online5,661
May 23rd, 2018
Newest Members
Christian Center, Zach8789, tectrolink, mcgyver, gary moore
49,862 Registered Users
Top Posters(30 Days)
Toner 12
C5Z 3
Who's Online Now
0 members (), 94 guests, and 77 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0