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call pilot routing issue
#149592 09/21/11 03:24 PM
Joined: Jul 2005
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I'm having a brain fart.
In my ccr tree path 12 is for dialing to a cell phone,i want it to do a link transfer the only way i got it to work is thru line pool option but then it takes 2 lines,
any help thanks
Alain

Nortel Equipment and Telephones
Re: call pilot routing issue
#149593 09/21/11 09:25 PM
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I don't think you can do a link transfer with the Call Pilot because it would be unsupervised. Remember, in order to complete a link transfer the call has to ring at least once.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
Re: call pilot routing issue
#149594 09/22/11 05:23 AM
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Yes you can do an external transfer out of the any Norstar voice mail

The link character is #

And don't forget on the MICS to set link at CO to Y


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
Re: call pilot routing issue
#149595 09/22/11 05:59 AM
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Quote
Originally posted by telemarv:
Yes you can do an external transfer out of the any Norstar voice mail

The link character is #

And don't forget on the MICS to set link at CO to Y
Now I am going to have to experiment with this if I get a chance. We have only had the request once or twice and never got it to work because the transfer would be too quick and disconnect the call. I will just blame the issue on Qwest..err.. CenturyLink


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com

Moderated by  MooreTel, NTlayoff, Z-man 

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