 call pilot routing issue | Joined: Jul 2005 Posts: 1,824 Member | OP  Member Joined: Jul 2005 Posts: 1,824 | I'm having a brain fart.
In my ccr tree path 12 is for dialing to a cell phone,i want it to do a link transfer the only way i got it to work is thru line pool option but then it takes 2 lines,
any help thanks
Alain | | |
 Re: call pilot routing issue
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
I don't think you can do a link transfer with the Call Pilot because it would be unsupervised. Remember, in order to complete a link transfer the call has to ring at least once.
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Re: call pilot routing issue | Joined: Oct 2005 Posts: 4,681 Member | | Member Joined: Oct 2005 Posts: 4,681 | Yes you can do an external transfer out of the any Norstar voice mail
The link character is #
And don't forget on the MICS to set link at CO to Y
Marv CCNA, CTUB TeleMarv Services Providing telecommunication solutions in Ottawa Canada since 1990 http://www.telemarv.ca Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
| | | Re: call pilot routing issue | Joined: Mar 2002 Posts: 3,630 Moderator-Avaya, Nortel | | Moderator-Avaya, Nortel Joined: Mar 2002 Posts: 3,630 | Originally posted by telemarv:
Yes you can do an external transfer out of the any Norstar voice mail
The link character is #
And don't forget on the MICS to set link at CO to Y Now I am going to have to experiment with this if I get a chance. We have only had the request once or twice and never got it to work because the transfer would be too quick and disconnect the call. I will just blame the issue on Qwest..err.. CenturyLink | | | |
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