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#150086 02/06/12 12:23 PM
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I also checked doing the 88, it also does nothing, just goes to dead air.

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#150087 02/07/12 03:43 AM
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Bring another vmail to site and test.


=---()))))))))---=
www.curlycord.com
[Linked Image from telcopc.ca]
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#150088 02/07/12 10:26 AM
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I brought that up to the customer. They don't want to buy another voicemail if that is what the problem is.

#150089 02/07/12 04:53 PM
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Don't you have a test unit/spare that you can take to customer location just for testing..........to show one way or the other what is happening?

#150090 02/08/12 02:45 AM
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Yes I didn't mean for you to charge them the unit.

You have an odd issue therefore must be diligent.

This will at least prove if voice mail issue or not.


=---()))))))))---=
www.curlycord.com
[Linked Image from telcopc.ca]
Toronto, Canada




#150091 02/13/12 06:54 AM
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So have you verified that the t-1 or pri is providing good dtmf by assigning a target line to an ext.?

Do you have a DiD block from telco? And if so how many digits?

#150092 02/13/12 07:01 AM
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If you do have did service from telco you need to verify how many digits you are receiving by assigning a target line to a set.

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