"Cannot Continue"|Sundance Business VOIP Telephone Help

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"Cannot Continue" #150244 02/02/12 09:25 AM
Joined: Dec 2009 Posts: 90 Ontario, Canada Bernie Lomax OP Member
OP Bernie Lomax Member Joined: Dec 2009 Posts: 90 Ontario, Canada	Has anyone every encountered this error message: "cannot continue" after entering the password to a mailbox for a system using a Call Pilot 150/Mini ver. 2.1? This error message isn't in the manual. I looked up the EVENT LOG on a PC and saw that there was a "sever error" when logging in. Also the OPERATING Light was out however the client was receiving voicemails, AA answering lines and I was logged in, plus F983 worked. Rebooting the Call Pilot corrected this error. It is the second time it's happened to this unit. (The OPERATING light came back on solid.) Any thoughts on the cause of this issue?

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Re: "Cannot Continue" #150245 02/02/12 12:53 PM
Joined: Sep 2009 Posts: 66 MIAMI, FLA PERRYPJ Member
PERRYPJ Member Joined: Sep 2009 Posts: 66 MIAMI, FLA	I've heard of the problem before and you are correct a reboot corrects the problem but I never heard what causes it. I'm sure its SW OLD ROLMEN WORKING ON NORTELS AND AVAYA

Re: "Cannot Continue" #150246 02/02/12 02:41 PM
Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA NTlayoff Former Moderator-Nortel
NTlayoff Former Moderator-Nortel Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA	Just for kicks - you may want to check out the power supply. It could be going bad. What is the output voltage? ( on the label ) If it is 9v and has 3-wires, better get a new one. If it is 8v and has 2-wires, probably OK. If CON is the opposite of PRO Then what is the opposite of Progress?

Re: "Cannot Continue" #150247 02/03/12 02:04 AM
Joined: Feb 2005 Posts: 1,615 Toronto, Canada Curlycord Member
Curlycord Member Joined: Feb 2005 Posts: 1,615 Toronto, Canada	Corruption Reboot once or twice and see if clears. If no go update your software in hopes the new one will over right bad files: Latest and last Nortel release is 31.10.36.22 Latest Avaya branded release is 31.10.37.22 If still no go then REINSTALL programming from scratch. =---()))))))))---= www.curlycord.com Toronto, Canada

Re: "Cannot Continue" #150248 02/04/12 12:50 AM
Joined: Feb 2007 Posts: 2,473 new york, new jersey vad60 Member
vad60 Member Joined: Feb 2007 Posts: 2,473 new york, new jersey	I got today the same thing. Couldn't create MB 2120. It let me create a MB, Ext number and COS but as soon as I try to put name in it gives me " cannot continue". I created a different MB with ext. 2120( MB 3120, Ext. 2120).

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