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#150369 02/27/12 02:08 PM
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I have a client I swapped out a M7410 for a new T7406E.

The phone is used when the Operator/Reception has to leave her desk. Make coffee, copies, deliver mail etc.
Her T7316 and the T7406e should ring at the same time 24/7

The existing progamming was untouched....I tested all ring and appearances: OK

The handset goes into sleep mode and the client says
it takes two rings to wake up! Now she has 2 rings before it FWDs on. I could lengthen the FWD but they want what they HAD.

Nowhere do I see where you can disable SLEEP.
Is it NORMAL to have it wake on ring AND taking 1-2 rings to fire up the speaker/ringer?

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I don't believe it can be disabled...some of the other guys may chime in if it can be. I seem to remember that being a big pain the butt set.


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I don't think the older 7406 went to sleep. I think it rang on the first ring. Still have one brand new I think.


THE Bracha, old blond specialist in Rube Goldberg solutions.
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Bunnie, does that use that same base as a 7406E?

So I went out there to verify the reports.

(DID's for 3 company Main #'s, A&R on 7316 and 7406)

YEP. 1 sometimes 2 rings before it comes alive.
You would think it was ALWAYS one or two.

That makes it feel like a capacitor is filling up or something.
Defective Handset?
I have seen others "mention" the sleep mode being a problem on the Forums.
I really thought there would be more posts about this,
since it affects call forward to voicemail....2 rings heard vs. 4 rings FWD.

I watched it fail.
SO !!
I Feat 4 the Operator, forward to the 7406e Ext.
Works perfect every time. ??? That doesn't makes sense.

The handset is programmed with A&R and the forwarded call comes in on the correct button.
(DID's for 3 company Main #'s, A&R on 7316 and 7406)
I worried all FWD calls would come in on an ICM button, so she wouldn't know what company was being called, and answer accordingly. Rang in on right button.

Feature 4 working has me scratching my head.
Programming?
Bad handset?

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Quote
Originally posted by paulsonpd:
Bunnie, does that use that same base as a 7406E?
Nope


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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I am 99% sure I have a new phone and base. I had a whole bunch of stuff that I should have sold off before Paige died but spent years being a caretaker when she broke her hip and did her total knee replacements so a lot of things just never got the attention.

I'm out working with a broken ankle in a walking boot training her son so if you want me to go check I can do that, just PM me.

Who says you can retire?


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I just tested it on my T7406e and it rings 1st time, every time, even when in sleep mode. Don't know what to tell you...


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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So I did a call forward (F4) Rings first time everytime.

That's telling me it's programming.
The lines R&A on the cordless.
Prime to the T7316

It acts like maybe a delayed ring or something.

ANY suggestion?

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email received & answered. The lines in question are DID lines.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Thanks Moore
I'm heading out there next week with your idea:
Group Ring.

I hope it keeps CID.

I'll follow up.

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