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Joined: Jan 2010
Posts: 18
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Member
Joined: Jan 2010
Posts: 18 |
I have a customer with a old BCM50A 1.0 that has a bad internal CO port. the software is also corrupt os software that doesn't allow programming of the auto attendant. If I get a new BCM50 6.0 can the keycodes be moved to the new system. I remember they use to move them when Nortel was in charge. You had to send the old system to Nortel.Thanks for any help.
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Joined: Feb 2005
Posts: 1,615
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Member
Joined: Feb 2005
Posts: 1,615 |
Yes
-Purchase a migration auth code
-Send 1.0 back to Avaya
Or if want to try to fix:
-Backup programming
-Re-image the hard drive (or new HD) with a 1.0 image.
-Restore
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