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#151196 02/14/03 01:34 PM
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RTM
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What i'm trying to do is simply get night mode calls to answer with one message. (welcome to abc co., please dial 2 to leave a message...for example)I have a kxta624 with a kx-tvs50. I think i'm stuck on norstar logic. This is the frist panasonic vm(as if). Thanks RTM

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#151197 02/14/03 01:45 PM
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What kind of problems are you having?
What you want to use is the custom menu.
You may have to record a split second of silence on the main company greeting and then it will go right into the custom menu.
from there you can set up the DTMF translation tables as needed. Are you using the AA on days at all?

#151198 02/14/03 03:02 PM
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MrGemini the trouble i'm having is how to go straight to gen delivery mail on night. Days are to be answered manual every time and transferred to mail only by the operator. So i would use co. greeting, pause then into custom menu and give direction for leave message. Small business and most calls the sec. can handle and screen in morning and transfer to boxes. I tried custom but missed step on how to send it to gen. delivery. Thanks RTM

#151199 02/15/03 09:19 AM
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RTM:
Are you basically just wanting it to act like a answering machine?

#151200 02/17/03 01:23 AM
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Sorry i didn't reply sooner. Thanks MrGemini. Yes DARCOMdan, oper. answer in day and basic answering machine at nite. Boss and crews gone most of time, so sec. screens everything and moves any messages to voice mail. Will try and finish this today. Thanks

#151201 03/08/03 09:12 AM
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This is a little late but for the next guy.

prog 415 will let you set nite mode CO's to DIL to the VM ext.

The TVS50 is really fun if you have caller ID...

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<font face="Verdana, Arial" size="2">Originally posted by RTM:
Sorry i didn't reply sooner. Thanks MrGemini. Yes DARCOMdan, oper. answer in day and basic answering machine at nite. Boss and crews gone most of time, so sec. screens everything and moves any messages to voice mail. Will try and finish this today. Thanks </font>


Scott

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