|
|
Joined: Jul 2004
Posts: 1
Member
|
OP
Member
Joined: Jul 2004
Posts: 1 |
Is there a way to display the Caller ID info on a Panasonic display phone when the call is routed to that extension via a Custom 1 menu on the KX-TVS50?
Here is what is happening now (the problem is boldfaced):
* Call is transfered by KX-TD308 to TVS50 via DIL 1:1 setting.
* TVS50 answers all calls immediately using Custom 1.
* Caller has option to get staff directory, dial by name, enter extension, etc., etc.
* If Caller picks an option to ring my extension (x11), my display phone (KX-T7453) rings, but instead of showing the CallerID info, the display shows that the call is a transfer from "VMail 295"
* The moment I answer the call, I see the Caller ID info for the outside caller.
This means I cannot screen calls using Caller ID, which I want to do.
TIA for any tips you may have.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Oct 2001
Posts: 4,043
Member
|
|
Member
Joined: Oct 2001
Posts: 4,043 |
Go into the TVS 50 and set it up for a blind transfer. (FXA)
|
|
|
|
Forums84
Topics93,970
Posts637,433
Members49,704
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (BobRobert),
31
guests, and
28
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
