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Joined: Jul 2004
Posts: 1
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OP
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Joined: Jul 2004
Posts: 1 |
Is there a way to display the Caller ID info on a Panasonic display phone when the call is routed to that extension via a Custom 1 menu on the KX-TVS50?
Here is what is happening now (the problem is boldfaced):
* Call is transfered by KX-TD308 to TVS50 via DIL 1:1 setting.
* TVS50 answers all calls immediately using Custom 1.
* Caller has option to get staff directory, dial by name, enter extension, etc., etc.
* If Caller picks an option to ring my extension (x11), my display phone (KX-T7453) rings, but instead of showing the CallerID info, the display shows that the call is a transfer from "VMail 295"
* The moment I answer the call, I see the Caller ID info for the outside caller.
This means I cannot screen calls using Caller ID, which I want to do.
TIA for any tips you may have.
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Joined: Oct 2001
Posts: 4,043
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Member
Joined: Oct 2001
Posts: 4,043 |
Go into the TVS 50 and set it up for a blind transfer. (FXA)
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