sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Panasonic Telephones & Systems Caller ID not displaying (TVS50 answers and transfers to ext)

Is there a way to display the Caller ID info on a Panasonic display phone when the call is routed to that extension via a Custom 1 menu on the KX-TVS50?

Here is what is happening now (the problem is boldfaced):

* Call is transfered by KX-TD308 to TVS50 via DIL 1:1 setting.

* TVS50 answers all calls immediately using Custom 1.

* Caller has option to get staff directory, dial by name, enter extension, etc., etc.

* If Caller picks an option to ring my extension (x11), my display phone (KX-T7453) rings, but instead of showing the CallerID info, the display shows that the call is a transfer from "VMail 295"

* The moment I answer the call, I see the Caller ID info for the outside caller.

This means I cannot screen calls using Caller ID, which I want to do.

TIA for any tips you may have.

Go into the TVS 50 and set it up for a blind transfer. (FXA)