Business Phone Systems

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Joined: Jul 2004
Posts: 1
brianb Offline OP
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Joined: Jul 2004
Posts: 1
Is there a way to display the Caller ID info on a Panasonic display phone when the call is routed to that extension via a Custom 1 menu on the KX-TVS50?

Here is what is happening now (the problem is boldfaced):

* Call is transfered by KX-TD308 to TVS50 via DIL 1:1 setting.

* TVS50 answers all calls immediately using Custom 1.

* Caller has option to get staff directory, dial by name, enter extension, etc., etc.

* If Caller picks an option to ring my extension (x11), my display phone (KX-T7453) rings, but instead of showing the CallerID info, the display shows that the call is a transfer from "VMail 295"

* The moment I answer the call, I see the Caller ID info for the outside caller.

This means I cannot screen calls using Caller ID, which I want to do.

TIA for any tips you may have.

Atcom VoIP Demo
VoIP Demo
Joined: Oct 2001
Posts: 4,043
Joined: Oct 2001
Posts: 4,043
Go into the TVS 50 and set it up for a blind transfer. (FXA)

Moderated by  Carl Navarro, OBT 

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