I have a DBS with software version CPC-B 8.06 01-97. It's supposed to be able to call forward a call off site. It won't let me do it. I have programmed a PSD number and a SSD number for the call to forward to. Any one know what I'm missing? I have the CFOS in the COS turned on so...???
I just experimented. It seems that phones designated as "attendant" cannot forward. The screen says "FWD OS 9XX" but it doesn't work. The phone you think you've forwarded does say "FWD OS 9XX" doesn't it? When programming the PSD key, you are entering "CONF 9" before the actual phone number aren't you? Verify that *all* of your trunks are set to allow CO Conference. You may need to have enough trunks in the same "trunk group" to make it work.
If you still cant get it working, gimme a call with a valid VISA/MC and we'll figger it out together
Actually I hadn't been putting the conf in front of the 9 in programming the number. I'll give that a go now. I know that I've gotten it to work on a DBS before but for some reason I can't get this one going. Also, the phones are not attendant phones that they are try to forward so at least it's not that.