web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#152570 02/17/05 02:09 PM
Joined: Feb 2005
Posts: 1
Member
OP Offline
Member
Joined: Feb 2005
Posts: 1
I know a little about phone systems... right now I'm just trying to figure out what extensions are what, and where it goes, etc etc...

My question is that some of the extensions have "name labels" on them... so it makes it impossible to figure out the extension they are on and no one here seems to remember what extension "pablo" was at.

How can I remove the names from the extensions?

Also there are 4 lines that go from the punchdown blocks to our "amanda" voicemail server... some of our extensions dont go to their voicemailboxes, but rather to the general mailbox, is this a problem with the extension not dialing the correct box # that needs to be programmed, or a problem with our voicemail server?

[This message has been edited by dengstrom (edited February 17, 2005).]

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Oct 2001
Posts: 4,043
Member
Offline
Member
Joined: Oct 2001
Posts: 4,043
I'll have to call on Sir Joe of https://www.austintele.com/ for this
but I would think if you call a display set from any extension it would show the ext. #.
As for the extensions that go to the general delivery box; either they do not have a mailbox or their mailbox is not associated with their extension.
when an extension calls the voicemail it should send some kind of "follow on ID" to let the voice mail know to go directly to that mailbox. Without this you usally get the main A/A greeting but some Mfg. may have it go to the general mailbox. Sometimes when using an aftermarket unit you can not get direct mailbox access.
I'm sure Joe can help you out, either give him a call or maybe he'll chime in. [Linked Image from sundance-communications.com]


[This message has been edited by MrGemini (edited February 18, 2005).]

Anonymous
Unregistered
Anonymous
Unregistered
Thanks Gem.

You can plug a display phone *into* the jack in question and read from the disp. what extension it is. I like to program name AND number when I'm setting them up.
I've got pgm instructions on my web page. Look to the "tech support" link.
https://www.austintele.com

-Joe


Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,694
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,704 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
teleco 4
Who's Online Now
1 members (teleco), 117 guests, and 255 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5