web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#152906 04/20/05 01:23 AM
Joined: Apr 2005
Posts: 2
is99 Offline OP
Member
OP Offline
Member
Joined: Apr 2005
Posts: 2
I have a KX-TD1232 system, when someone calls from the outside he hears the voice mail system and if he press 0 it goes to the front desk secretary. If she is using he phone at this moment the phone is still rings and she can switch line.

The problem is that if someone from inside of the company (internal extension) press 0 while she is on the phone he gets a busy dial.

Is there any way to program the Panasonic that when someone from inside will press 0 while she is on the phone it will ring her (like it rings when someone from external line calls) and she will be able to switch to this call ?


Thank you.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#152907 04/20/05 09:55 AM
Joined: Oct 2001
Posts: 4,043
Member
Offline
Member
Joined: Oct 2001
Posts: 4,043
You need the system call waiting set,
intercom, 7311.
then when an extension calls and hears a busy they need to press 1 and that will send a call waiting tone.
If it's a display set one of the soft keys under the display, (on the left) will read "BSS"
you can also press this.
Gem

#152908 04/20/05 08:20 PM
Joined: Apr 2005
Posts: 2
is99 Offline OP
Member
OP Offline
Member
Joined: Apr 2005
Posts: 2
Is there a way to make it automatic, I mean so tht a user wont need to press anything ?

For example maybe its possible to make that if an internal user calls 0 and its bussy it forwards him to a voice mail system (when a external user calls and its busy he hears music)

#152909 04/21/05 01:45 AM
Joined: Oct 2001
Posts: 4,043
Member
Offline
Member
Joined: Oct 2001
Posts: 4,043
IS99, how about completing your profile for us?
Is this a recent install? what version is the system and do have your manuals?
You can set the operator station to forward to voicemail under busy or busy/no answer for the internal calls.
press fwd/dnd, 5 165 and leave it on.
as for incoming outside calls you should probably set up the auto attendant to answer after 3 or 4 rings.


[This message has been edited by MrGemini (edited April 21, 2005).]


Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,703 CTX100 install
186,793 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
1 members (Curlycord), 110 guests, and 239 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5