sundance-communications.com/forum Forums General General Telephone & Systems Information The Stick

I have installed a few of these line sharing/exclusion devices before. I know to program it, I connect my buttset up to the "voice1" port, make a call out (it needs talk power) and while off hook, you enter the 4 digit programming code.

I have to reprogram one that is located about 2 hours away from me. Does anyone know if I can do it remotely?

My thoughts are; since it is off hook when you are programing on site, will it acknowledge the tones from off site as well? Can I call in, have someone answer the phone on the "voice1" port, leave it off hook and allow me to enter programming?

It doesn't actually say in the manual whether or not this is possible, only that it is programmed through the "voice1" port.

Why don't you just have the end-user do it?

Dave

Yes, it can be programmed remotely.

You will have to have someone at your customer site call you from the line that runs through The Stick. Once you answer on your end, you may enter programming mode. I was told that you cannot call in and program the way you have described. When I programm, I call my cell phone with my buttset from the voice port and programm with cell phone to allow caller ID.

Have you ever done one of these? Being able to distinguish between a "bip" and a "beep" is not for the faint of heart (in this case a security guard's office).

Thanks guys, I figured it should work.

https://www.faxswitch.com/stick.html

You can download the manual.

In the FAQ:
Question: Can I program the STICK from a remote location?
Answer: Yes, but you must have someone at the STICK location initiate a call to you from a phone attached to the STICK. After you answer, with the caller on the line, programming codes can be entered from either location.

If they function the same as the ASAP500's did I would say yes. I think "The stick" was almost identical to the ASAP500.

I think the tech service guys will do it for you ,I seem to recall a section in the manual that says something about it .

True, they have excellant tech support.

I have install lots and the supplort people were in Calgary and they great and they would program it for you. You have to call them and they did it.