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Joined: May 2004
Posts: 324
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Joined: May 2004
Posts: 324 |
faulty CAB same as mine in uk
peter
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Joined: Oct 2005
Posts: 1,078
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Joined: Oct 2005
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just had a 6 month old 16DLC card fail after 6 months!!
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Joined: Jul 2005
Posts: 21
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Joined: Jul 2005
Posts: 21 |
There is a known issue with the 16dlc's. Panasonic will replace them for free. In fact, they have sent us a supply of them and requested that we change all cards pre-6C in the field.
I also had a 8DHLC blow today and took the switch with it. It's the first one I've encountered.
There is a tech. bulletin out there regarding the 16DLC's... I just don't have it in front of me.
If you have cards pre March '06, replace them now. Your customers will love you when their switches don't go down.
The updated "good" cards have red dots on either side of the s/n on the card itself.
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Joined: Oct 2005
Posts: 1,078
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Joined: Oct 2005
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spoke to a guy in Panasonic repair today and he said he has no idea what I'm taking about as far as a bad lot of dlc cards . can you pm a copy of that tech bulletin?
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Joined: Oct 2005
Posts: 1,078
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Joined: Oct 2001
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I haven't heard or seen anything either. :confused: I wonder if the bulletin is Canadian or UK versions only? MrG
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Joined: Jul 2005
Posts: 21
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PM sent... The bulletin is from Panasonic Canada. Not sure if this problem is only in Canada or not.
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Joined: May 2006
Posts: 9
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Joined: May 2006
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Out of about 35 SLC's I have in the field to date, I've had 2 failures, 1 was about 6 months old and the other about 9 or 10 months, but well within warranty period. The first one was in a 100 and the second one a TDA200. (FYI the card in the 200 was a SLC w/ message wait).
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Joined: May 2004
Posts: 324
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Joined: May 2004
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problem starting here in ireland with the pri card 3 gone on me so far with an AIS error after about six months in service hope this isn't a sign of things to come......
peter
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Joined: Oct 2005
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