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Joined: Oct 2006
Posts: 28
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OP
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Joined: Oct 2006
Posts: 28 |
We have a customer that purchased a Panasonic KX-TA824 on-line. Problem, no install or users manuals. Where can we find the little critters?
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Joined: Nov 2001
Posts: 1,640
Moderator-NEC
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Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
If it were me, I would make my customer BUY ONE ONLINE
There is a link at at the top of the page
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Joined: Jan 2007
Posts: 1,217
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Joined: Jan 2007
Posts: 1,217 |
If you are a Panasonic certified dealer you can get the manuals off of kxtdasupport.com. But I agree with Ttech, they should have to pay you for those documents.
Aaron
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
A cd comes free with each unit. The seller should provide as they must have taken it out of the box.
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
probably a "refurb"
have you tried clicking the link at the top of the page here for manuals?
Skip
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Serving SW and West central Fl since 1984
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
WALK AWAY WHILE YOU STILL CAN GRACEFULLY!
If they are too cheap to let you make a profit on a system, what makes you think you'll be able to collect anything close to what you should get for bailing them out????? (Who me, bitter? Nah, just took a while to get smart!.) John C.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Feb 2002
Posts: 26
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Joined: Feb 2002
Posts: 26 |
Agreed...sometimes we phone guys are too helpful.. let this guy buy his own manual, and stay away, far away from the analog Panasonic systems
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Joined: Jan 2005
Posts: 15,379 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,379 Likes: 13 |
A lot of on-line sellers take the accessories and doccuments out of the original package and sell them separately. I see this a lot on e-bay when looking at Vodavi products being sold. The very same person selling brand-new KSU's is also selling the manual on CD (that comes with the KSU) separately.
I disagree about staying far away from Panasonic's analog systems. They are probably one of the most stable and feature-rich analog systems ever produced.
Ed Vaughn, MBSWWYPBX
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Right about Panasonic systems! Both analog and digital are well worth the money. Our customers are almost always very pleased. (Ya can't please em all!) John C.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jun 2006
Posts: 211
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Joined: Jun 2006
Posts: 211 |
I've got those manuals if you still need them. I can email them to you. Send me an email with the ones you need.
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