Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
KX-TD1232 Not Valid ACCNT
#159814 08/22/07 07:02 PM
Joined: Oct 2004
Posts: 20
Elmo Offline OP
Member
OP Offline
Member
Joined: Oct 2004
Posts: 20
I've been trying to find out why a previously working extension suddenly says, "Not Valid" when the phone goes off hook and "ACCNT" appears briefly in the lower right corner of the LCD screen.

After pressing the account button I am querried for an account code which neither I nor anyone else knows what this could be. I've checked account code programming and cannot find how to remove this feature, if this the correct reason why the phone gives a fast busy tone and 'not valid' and 'accnt' messages when off hook.

EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: KX-TD1232 Not Valid ACCNT
#159815 08/22/07 08:00 PM
Joined: Oct 2001
Posts: 4,043
Member
Offline
Member
Joined: Oct 2001
Posts: 4,043
Elmo, someones been playing with that set.
Press intercom 790.
Also check your COS and see if it's been changed.
MrG

Re: KX-TD1232 Not Valid ACCNT
#159816 08/22/07 08:11 PM
Joined: Oct 2004
Posts: 20
Elmo Offline OP
Member
OP Offline
Member
Joined: Oct 2004
Posts: 20
I've just tried pressing 790 with no success...I'll check COS but I believe all phones are set for class of service 1.

Re: KX-TD1232 Not Valid ACCNT
#159817 08/22/07 08:43 PM
Joined: Oct 2004
Posts: 20
Elmo Offline OP
Member
OP Offline
Member
Joined: Oct 2004
Posts: 20
Whoa.
Took a break.
Went back to the miscreant phone again and QUICKLY punched 790 immediately after going off-hook.
Viola.
All previous attempts I must have been waiting to hear intercom dialtone before punching in a programming command.

I'd definately agree with you that someone probably picked up the phone, punched some phone number until they realized they only had intercom dialtone, then hung up the phone. I wasted far too much time trying to figure this out. And the dang 'ACCNT' thing through me for a loop. After taking a break I picked up handsets at various stations and noticed all say 'ACCNT' which makes no difference as currently there are no account codes in programming. Must not kill staff...must not kill staff...

I'll check COS to see if I can take away abilities from staff...


Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Caller ID and Panasonic PBX/VMS & ATT
by DonaldR - 09/25/20 01:42 PM
Comdial DX-80 Voicemail Routing
by perryldonald - 09/25/20 12:48 PM
Separate day/night schedules on TDE100
by EV607797 - 09/25/20 03:29 AM
TDA50 and the law
by dtel - 09/24/20 06:45 PM
Who's Online Now
25 members (nortelvoip, newtecky, justbill, BobRobert, LenShustek, metelcom, hitechcomm, Mercenary Roadie, ffej010, hbiss, Yoda, RATHER BE FISHING, Keyset6, EV607797, dexman, Bob3470, Professor Shadow, kenc, Ruben, nonameyet, gelehu, Touch Tone Tommy, RonP, DonaldR, pvj), 167 guests, and 51 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,971
Posts637,323
Members49,354
Most Online5,661
May 23rd, 2018
Today's Birthdays
e2e Communications, Field, MissouriWade, MoWade, The Witchdoctor, zev
Newest Members
Adam19871, tmr-afmk, Big Alan, simsh, bencahill
49354 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 34
hbiss 12
teleco 10
ABLE1 9
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners