I have a customer that I deal with locally that has another office out of state that I am trying to help him with. It is a DBS, but as of yet I do not know which model or CPC. The phones are VB-43233. They are saying speakerphone capability has "vanished" from the phones. They have monitor, but no mic(2-way). Mute is not active. They have one phone that speakerphone still works on, but they say phone by phone, speakerphone has left. I thought it might be that they have enabled Headset mode, but that did not work either. Any ideas?
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Thanks. I do not believe I did not think of that! I just sent them an email to have them try it, however I am highly suspect that all of the phones but one would have gone bad with the same symptom. And also suspicious that all ports would go bad with that quirky of a symptom. Add on to that, that there is no program for speakerphone. Since I made the first post they have found a local vendor to have "boots on the ground" , hopefully they know the system well, because apparently I do not know it as well as I thought.
