|
|
|
|
Joined: Nov 2003
Posts: 480
Member
|
|
Member
Joined: Nov 2003
Posts: 480 |
I put in a new Kxtaw 848 and am having problems with programming. First I could not get into the system with the maint console with rs232 or with usb cable. With the rs232 I would get a "timed out unable to receive" message. With the usb as soon as I click on connect it would say "unable to open usb port.
Then I tried some basic programming with a PT. I was able to register a couple of PS,enter extension names, and add speed dial numbers. But when I tried to set the date and time I would get the tone that indicates the value is already entered. Any ideas why I can't change the time and date?
Also is there a process to initialize the system with a PT. Also I noticed that the SD memory LED is not on. Is that a concern. Any help would be greatly appreciated. Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Mar 2008
Posts: 89
Member
|
|
Member
Joined: Mar 2008
Posts: 89 |
you should try to reload usb drivers
also make sure you have the proper maint console
for your ver tva.
|
|
|
|
|
Joined: Nov 2003
Posts: 480
Member
|
|
Member
Joined: Nov 2003
Posts: 480 |
I will reload drivers. any idea why I can't set the time from the PT. You would think that the time and date would be simple.
|
|
|
|
|
Joined: Mar 2008
Posts: 89
Member
|
|
Member
Joined: Mar 2008
Posts: 89 |
it is,its been the same procedure since the k-xt days !!when you get into pgm 000 from jack 01 ?
|
|
|
|
|
Joined: Nov 2003
Posts: 480
Member
|
|
Member
Joined: Nov 2003
Posts: 480 |
I can get to the program, it just will not take the time and date programming. the procedure is get to 000 press auto dial store and enter the data and then auto dial store again. the problem is when i press auto dial store the first time it gives me a tone as if the info that i entered is already programmed.
|
|
|
|
|
Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
|
|
Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
the program 000 is in main/manager programming, press auto dial store,enter yy,use auto ans/mute to select month, press right on vol key enter date dd then press auto dial store, press down on vol selector enter hh mm and use auto ans/mute to select am/pm then press autodial store.
“I have not failed. I've just found 10,000 ways that won't work.”
|
|
|
|
|
Joined: Nov 2003
Posts: 480
Member
|
|
Member
Joined: Nov 2003
Posts: 480 |
My problem is that when I get to program 000 and press auto dial store I get the tone that you get when you have entered a value that is already programmed. So I can't enter any digits. Its strange because it seems as if the date and time cannot be changed. I used that same procedure to enter speed dials, register PS's and to enter extension names with no problem.
|
|
|
|
|
Joined: Oct 2001
Posts: 4,043
Member
|
|
Member
Joined: Oct 2001
Posts: 4,043 |
CC, did you read my PM?
=====================
MrG
|
|
|
|
|
Joined: Nov 2003
Posts: 480
Member
|
|
Member
Joined: Nov 2003
Posts: 480 |
Sorry, I just read it. In the kxtaw848 it is a little different. Instead of next or speaker, you press auto dial store to select the program. It works fine for every program but 000. I wonder if there is some initilization process that I missed. I cant find any reference in the installation manual on how to initilize the system. I took it out of the box and the switch was on initilize. I powered it up, then powered it down and set the switch to normal. Everything seems to work except the time and date. That make me think that I missed something.
|
|
|
|
Forums84
Topics94,516
Posts639,968
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
129
guests, and
31
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
