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Joined: Mar 2005
Posts: 51
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Joined: Mar 2005
Posts: 51 |
Customer wants to add, delete mailboxes. I am unable to locate the place to grant telephone access in the TVA tool.
I would ask Pan. tech support but they are currently closed "due to administrative reasons". Sounds ominous.
Any help appreciated.
Thanks for your help,
JE
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
Once the voice mail answers, you should be able to dial # + 6, then * plus 999 to access this area and follow the menu instructions from there.
Ed Vaughn, MBSWWYPBX
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Joined: Mar 2005
Posts: 51
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Thanks for reply.
When I attempt to access box 999 (other than to leave message) it says: "That function is unavailabe."
TVA tool is not in use at that time.
Thanks for your help,
JE
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Joined: Oct 2001
Posts: 4,043
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Joined: Oct 2001
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James,
You will ned to log in with the laptop and go into security settings.
From there you can assign telephone access to the message manager and system manager mailboxes.
By default it's turned off.
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MrG
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Joined: Mar 2005
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Of course! security settings... I'll attend to it.
THANK YOU.
Thanks for your help,
JE
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