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#162365 06/20/08 05:56 AM
Joined: Oct 2007
Posts: 81
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Joined: Oct 2007
Posts: 81
Hi!

I noticed that when new messages are played, there are no promts after them (to delete press 3, to next press whatever) Nothing, just silence, then next message is played. When all messages are played, it just exits one step out and say, "To receive a message press one, to send a message press 2, etc)
What could be the problem?

When I listenn to old messages, all promts are there.

Many thanks.


TVA-50, TA-824 with 16 ext, 6 lines and a LAN card
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#162366 06/20/08 06:05 AM
Joined: Jun 2008
Posts: 10
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is message scanning enabled in cos settings?

#162367 06/20/08 07:59 AM
Joined: Oct 2007
Posts: 81
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Joined: Oct 2007
Posts: 81
Message Scanning? I do not see that option in COS, and nowhere else for that matter. Is there that option in TVA-50?


THanks


TVA-50, TA-824 with 16 ext, 6 lines and a LAN card
#162368 06/20/08 10:42 AM
Joined: Jun 2008
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try looking in your own box this is is just a stab...

#162369 06/20/08 01:17 PM
Joined: Oct 2007
Posts: 81
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Joined: Oct 2007
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nope nothing with the word "scanning."

Strange... Is it even normal? I tried leaving a few messages, then checking it. It does not give you any options after each message. Just goes to next after reading the day time, phone number.


TVA-50, TA-824 with 16 ext, 6 lines and a LAN card
#162370 06/20/08 05:34 PM
Joined: Oct 2007
Posts: 81
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Joined: Oct 2007
Posts: 81
HOORAY! I figured t on my own! I had AUTOPLAY NEW MESSAGES enabled, and that feature disables prmpts... whew. Thank god it was documened in the manual. I thought I was gonna have a fit thinking that the VM has broken smile

Again, thanks so much to all who replied for your suggestions.

Paul


TVA-50, TA-824 with 16 ext, 6 lines and a LAN card

Moderated by  Carl Navarro, OBT 

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