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#163512 01/19/09 05:00 AM
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One of the phones on the TDA50 had line 1 locked up in the system. I reset the phone at the KSU and the line is idle, but the display on that phone still says Incoming Call 001 on it. The phone operates fine though.

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#163513 01/19/09 06:22 AM
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OneSorce, As for the display, it sounds like the CID log isn't set properly or your telling the system that there is CID and there isn't.
Is there CID on the CO lines?
I don't know what would have actually "locked up"
line 1 unless it was on hold and even then it should have timed out.
-------------------------------
MrG

#163514 01/19/09 11:25 AM
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Incoming Call 001 means that there is one call answered and logged into station Caller ID logging on that set. You can go into the call log of that set and clear the Caller ID entries and that will get rid of that on your display.


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