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#163607 02/05/09 11:05 AM
Joined: Dec 2005
Posts: 196
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Joined: Dec 2005
Posts: 196
When I connect the TVA50 to mp laptop with the USB cable. The PC finds the device. I load the USB driver for the TVA50 and it loads it. In the device manager is shows that the device can't start. I reload the driver a couple of times still has the error code 10(the device can't start). I've rebooted the system and the laptop. No avail. Thanks for any help. I'm using console 2.0.

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#163608 02/05/09 11:42 AM
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Are you certain that all the dip switches are in the 0 position?
------------------------
MrG

#163609 02/05/09 05:37 PM
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I got it to work. I power cycled the TVA50 with it connected to the PC usb port. The PC reconized the TVA50 and accepted the TVAusb driver. I'm trying to enable the manager's mailbox. When I try to log into mailbox 999 throuh a phone I get "the sevice is not available", after I enter the mailbox #. In console mgmt I'm not allowed to edit mailbox 999. Is there a setting I'm missing to activate admin mailbox?

#163610 02/06/09 02:07 AM
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Michael, glad to hear you have it working.
There are security settings in the TVA.
You will need the laptop to change them.
--------------------------
MrG

#163611 02/09/09 09:14 AM
Joined: Dec 2005
Posts: 196
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Cool, I will check the sercurity settings when i go out there later this week. I s there any thing I specifically I need to look at? Thanks agian for the help.


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