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Joined: Dec 2005
Posts: 18
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Joined: Dec 2005
Posts: 18 |
Can mailboxes be set up that have no actual ext. number? Can get in and build them, but can not seem to remove the ext. number. Have outside volunteers that need to access vmail to leave and retrieve messages. Thanks for any help!
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
what system is the tvs connected to?
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Mar 2005
Posts: 406
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Joined: Mar 2005
Posts: 406 |
It's connected to a KX-TD1232. They want us to set up some mailboxes for people that do not have telephones.
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Joined: Mar 2006
Posts: 187
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Joined: Mar 2006
Posts: 187 |
Create a Phantom Extension and then assign the mailbox to the phantom extension.
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Joined: Jan 2007
Posts: 1,026
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Joined: Jan 2007
Posts: 1,026 |
If you're not using your XDP extensions, create mailboxes that match those numbers (the 200 range). That way other users can use the VTR feature to transfer callers to these mailboxes.
And to answer your original question, yes you can have mailboxes with no extension assigned.
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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Joined: Jul 2003
Posts: 1,136 Likes: 1 |
Can't he also use the ones in the second cabinet and still use the VTR feature?
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Joined: Dec 2005
Posts: 18
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Joined: Dec 2005
Posts: 18 |
If I use the XDP extentions, do I need to set CFWD for them? Likewise, If I use a Phantom would I need to set CFWD on them(I assume so)?
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Joined: Oct 2001
Posts: 4,043
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Joined: Oct 2001
Posts: 4,043 |
Your not using a message waiting light so set them for "all calls transfer to mailbox"
The VTR can still be set up and if that extension is dialed through the A/A it will still go directly to the mailbox.
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