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Joined: Mar 2009
Posts: 7
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Joined: Mar 2009
Posts: 7 |
I have a system (in a house) where I have two incoming lines, call them Main and Office. All of the extensions ring on both lines. I would like to have all calls for Main go into a mailbox and all calls for Office go into its on mailbox. That part is fine and I have it all setup (via ICD 601 -> Mailbox 1, and ICD 602 -> Mailbox 2). The problem is how to get message waiting lights on the phones or if it is even possible. I would like to have a flex button on all the phones for mailbox 1 and a flex button on all the phones for mailbox 2. Is this possible? Is it possible to have the lights turn on when there is a message? I tried doing this via a Extension Group on the TVA, but that yielded each extensions having mailbox 1 in as its box with no way to get to mailbox 2. Whats the correct way to set this up? Thanks.
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Joined: Jan 2007
Posts: 2,125 Likes: 4
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Joined: Jan 2007
Posts: 2,125 Likes: 4 |
set up a button on each phone 1- message waiting 601 and the second message waiting 602
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Mar 2009
Posts: 7
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Joined: Mar 2009
Posts: 7 |
There is no way to do auto-login I assume since there is no way to know "which" box to go into right?
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Joined: Jan 2007
Posts: 2,125 Likes: 4
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
when you press the message light it will bring you in to that mailbox( when it is lit only)
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jan 2007
Posts: 1,217
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Joined: Jan 2007
Posts: 1,217 |
The TVA also allows you to automatically forward a message from one mailbox to another. So if you get a message in the Office mailbox it will automatically move the message into the Main mailbox but it will let you know where the message came from ("Message from mailbox 602"). You would set that up in the TVA under mailbox settings.
Aaron
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