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Joined: Dec 2008
Posts: 45
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Joined: Dec 2008
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Hello,
A new residential customer is asking if his KXT-616-0 control unit will pass Caller ID info to his KXT-7030 display phone, and if not, can a new caller ID analog phone plugged in to a station port receive caller ID. Or, if a spare pair of wires is present at a jack, would I have to wire the trunk ahead of the Control Unit so he could plug in his Wal-Mart analog Caller ID device? He is paying for Caller ID Service and Verizon claims it is being sent.
Thank You....
Techroy
NJ
PS- as one of your excellent moderators would say,
"...I've got to get out of this business...."
techroy
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Joined: Jan 2005
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,379 Likes: 13 |
Hi, Techroy:
No, I'm sorry to say that the KX-T61610 won't pass caller ID. This system was developed before Caller ID even existed.
Not all is lost though: Your second thought will result in the ability to tell your customer "maybe". In many residential applications using this system, we just wire jacks connected ahead of the KSU with the CO line and use separate Caller ID units. It is dirty, but it is better than nothing.
Ed Vaughn, MBSWWYPBX
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
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OR, sell him an 824. Get one of the kits with a couple of the latest phones. They're neat looking and I believe the 7030 will show the CID as well. And yes the old phones will work on the 824. AND the new phone will ,too. (Fancy that!  ) John C.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Dec 2008
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Thanks for the feedback fella's.
Roy
techroy
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