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Joined: Aug 2005
Posts: 24
Member
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Member
Joined: Aug 2005
Posts: 24 |
Having issue with MWI not coming on the desktop devices KX T7736 phones. 50 has 4 ports 107/108 and 115/116. using APT jacks 7,8,15,16. Can access and leave messages but no MWI.
Not very familar with systems and trying to help out family.
Have set for 824 in TVA 50 all params look correct as I can tell. Used Quick Set for 50. Any help would be greatly appreciated.
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
make sure you have set mw lamp on in mailbox settings
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jan 2007
Posts: 1,026
Member
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Member
Joined: Jan 2007
Posts: 1,026 |
MWI is turned on by default. Make sure you don't have "all calls transfer to mailbox" enabled.
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Joined: Aug 2005
Posts: 24
Member
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Member
Joined: Aug 2005
Posts: 24 |
I appreciate the assist. Got the MWI working as well as the outcalling. Issue was a loose nut in front of the terminal. (That would be me).
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