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Joined: May 2004
Posts: 34
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Joined: May 2004
Posts: 34 |
Hello, we have Kx-td 1232 that has been working fine for a long time, we have programed several hotkeys on numerous phones, but today, all our phones give us the dreaded triple tone denial when we try to re-assign a key to ring an extension..we follow the standard pgrm 99, buttom, 1, extension number. and without fail..it fails. Please help.
ps.
its on all phones not just one extension
The Phone Ranger
Salt Lake City, UT.
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
if you dial the ext number on the keypad does it ring? sounds like the number you are tring to enter is wrong
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jan 2008
Posts: 227
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Joined: Jan 2008
Posts: 227 |
Check the button programming of the button your trying to use. Pretty sure it has to be either a CO button, a PF button or already a DSS. I'm sure someone will correct me if I'm wrong.
Tele-Net Technologies
Certified Panasonic dealer
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Joined: May 2004
Posts: 34
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Joined: May 2004
Posts: 34 |
Yes to both of you...all the extension I am trying to change it to is a valid extension and yes the button is a CO line button...I have dont this same procedure hundreds of times, this situation seems odd. Any other ideas?
The Phone Ranger
Salt Lake City, UT.
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Joined: Oct 2001
Posts: 4,043
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Joined: Oct 2001
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Ranger, try resetting the system.
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MrG
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