Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
NCP 1000 And TVA50
#165821 01/28/10 12:53 PM
Joined: Feb 2006
Posts: 1,716
Rcaman Offline OP
Member
***
OP Offline
Member
***
Joined: Feb 2006
Posts: 1,716
OK, I'm a dyed-in-the wool Mitel tech. What I know about Panasonic would fill a thimble. However, our company got Shanghai'd into installing a NCP 1000 and a TVA 50. I figured out how to get the PBX working, however, I can't get the voice mail registered. I am using a 16 circuit DLP module and the TVA is equipped with one, 2-jack line input, which is supposed to be DLP and is on the motherboard. I called Panasonic tech support and the tech there told me to disable the 16 circuit DLP module and then, using the PC program, change the port type to voice mail. Well, that didn't work. What a waste of $90.

Does anyone know how to get the VM registered? I defaulted the VM as per installation instructions, set it for VM only and then returned the switches to 0000. All I have is a blinking green light.

One other situation is a cordless phone that won't register either. Any suggestions?

Rcaman


Americom, Inc.
Where The Art And Science Of Communications Meet
Panasonic Equipment and Telephones
Re: NCP 1000 And TVA50
#165822 01/28/10 08:35 PM
Joined: May 2003
Posts: 2,918
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 2,918
that's about it . Set up a port that is set to VM.
Program the TVA for DPITS integration and in should connect up. Then run auto configure.

Re: NCP 1000 And TVA50
#165823 01/29/10 01:58 AM
Joined: May 2004
Posts: 324
Member
Offline
Member
Joined: May 2004
Posts: 324
i take it you dont have the software for the voicemail system


peter

Re: NCP 1000 And TVA50
#165824 01/29/10 07:43 AM
Joined: Feb 2006
Posts: 1,716
Rcaman Offline OP
Member
***
OP Offline
Member
***
Joined: Feb 2006
Posts: 1,716
I have software for both. When I disable the DLP module, the area when I am supposed to make changes is gray and I can't make changes. I have set the VM to DLP integration.

Rcaman


Americom, Inc.
Where The Art And Science Of Communications Meet
Re: NCP 1000 And TVA50
#165825 01/29/10 08:08 AM
Joined: Jan 2008
Posts: 227
Member
Offline
Member
Joined: Jan 2008
Posts: 227
I'm unfamilar with a DLP module. Do you mean DLC?


Tele-Net Technologies
Certified Panasonic dealer
Re: NCP 1000 And TVA50
#165826 01/29/10 09:08 AM
Joined: Feb 2006
Posts: 1,716
Rcaman Offline OP
Member
***
OP Offline
Member
***
Joined: Feb 2006
Posts: 1,716
I finally got the VM to work. I was given bad advice from the Panasonic tech. When setting the ports for VM, there is a menu choice on the same window that OUS is located which allows port changes to be made when the module is OUS.

Thank you all for your posts.

Rcaman


Americom, Inc.
Where The Art And Science Of Communications Meet
Re: NCP 1000 And TVA50
#165827 01/29/10 10:41 AM
Joined: May 2004
Posts: 324
Member
Offline
Member
Joined: May 2004
Posts: 324
i dont think it was bad advice just a miss understanding if i was talking to panasonic and the told me to disable the 16 port DLC card. to me it would mean put the card to OUS.
Let us know if you have any further issues

Peter


Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
You don't know Jack!
by Professor Shadow - 07/12/20 02:57 AM
SL2100 night mode switching
by teleco - 07/11/20 04:19 PM
Suttle Apparatus Acquisition.
by dexman - 07/11/20 03:59 AM
Headset in-use relay
by SST - 07/08/20 06:33 PM
Partner ACS AA
by mtncomm1 - 07/08/20 04:18 PM
Who's Online Now
20 members (Curlycord, teleco, Rok1215, nortelvoip, Carl Navarro, Bob3470, BobRobert, newtecky, Touch Tone Tommy, dexman, Professor Shadow, LoonCreek, Mercenary Roadie, justbill, Yoda, jeffmoss26, John807, metelcom, RATHER BE FISHING, Arthur P. Bloom), 241 guests, and 39 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,809
Posts636,336
Members49,310
Most Online5,661
May 23rd, 2018
Today's Birthdays
globalsaloon, John-BNSystems, nicknails, peter doyle
Newest Members
StevCom, DaleG, jlspeck, Real Estating, ForestHillChurch
49310 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 22
dans 10
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners