web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#165844 02/01/10 05:46 PM
Joined: Sep 2004
Posts: 395
Member
OP Offline
Member
Joined: Sep 2004
Posts: 395
Installed a TVA50 on a customers old DBS72 today(with 6 analog ports and inband signalling, haven't done that in a loooong time). They had an Amanda that was slowly dying. I'm mostly happy with the install but couldn't figure out one thing on the DBS. Was trying to program a one-touch voice mail access button but just couldn't get it to work. I need it to dial the vm group dn, 600, then dial #6* and a 3 digit extension number. I was only able to get it to dial 600 then #6. Never knew the DBS very well. Any help would be appreciated.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#165845 02/02/10 12:49 PM
Joined: Jun 2005
Posts: 2,256
Member
Offline
Member
Joined: Jun 2005
Posts: 2,256
You should be able to accomplish this with the appropriate digit strings programmed to a speed dial bin on the DBS.


Richard
AVAYA-NORTEL-SAMSUNG-PANASONIC-MITEL
www.acceleratedtelecom.com
#165846 02/03/10 03:51 PM
Joined: Sep 2004
Posts: 395
Member
OP Offline
Member
Joined: Sep 2004
Posts: 395
In reading the manual, it seems to indicate a limit on number of digits it will dial(3), and if you need more you have to link speed dial bins. Seems kinda useless to have a digit limit. I can enter the entire string when programming, but it definitely only dials the 3 digits after the vm group dn. I'm using personal speed bins, should I use system speed bins? Does it make a difference if I use a lighted button versus a non-lighted button?

#165847 02/03/10 04:18 PM
Joined: Mar 2009
Posts: 393
Member
Offline
Member
Joined: Mar 2009
Posts: 393
Timing is everything. I'm back at a long term client that had the same situation.

A long time ago, they had an Active voice that was replaced with an Amanda. It too needed more digits than the DBS would give me.

My fix was to chain-dial 2 buttons for VM access ACCESS

on/off
prog
pick a button X (usually 9 or 4, but be sure no one changes this one)
redial for pause
* ext #
Hold
(maybe add xtra pause @ start and between * and ext no.)

on
prog
button you want to use for VM access
conf
Auto
500 to vm
auto
90+ the X button
#
Hold

I presume you got the follow on ID, and forward thingies done already.

Always have enough fun to spread around.

#165848 02/03/10 05:05 PM
Joined: Sep 2004
Posts: 395
Member
OP Offline
Member
Joined: Sep 2004
Posts: 395
Not sirius, is the # in your example part of the programming step? I might have been missing that.

#165849 02/04/10 06:40 AM
Joined: Mar 2009
Posts: 393
Member
Offline
Member
Joined: Mar 2009
Posts: 393
I think the last # was only for the Amanda end of file marker.


Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,695
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,707 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
4 members (Toner, Curlycord, Professor Shadow, dans), 96 guests, and 250 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5