sundance-communications.com/forum Forums TDM Business Telephone Systems Panasonic Telephones & Systems KX-TD612

I have a client with the KX-TE612, that was working perfectly with only one problem the incoming calls was not ringing.

So I start resetting the kx, but then nothing is working I even cant call to another ext. And for sure the co stops working for in&out calls.

What can I do do to fix it?

I already reset the KX-te824, but then everything starts working normally, I only need to make few small changes.

My location is belgium, I need to make a special configuration for the ISDN?

Where can I found the software that help me to configure it through serial port.

Wow. You list 3 different boxes in the same post!

Doesn't matter. If powering down the system doesn't fix it, I suggest you call your dealer.

Carl

oh! 1 mistake and 1 explanation

the PBX is TD612.

I already fix a problem like this one with a TE-824 resetting and doing the small configuration afterwards. But at this case became worst, every thing stop working.

I work with the TE624 and TE308, but this is the first time I touch the TD612, since I already change the configuration and became worst I must fix it.

Please help me to solve this problem. If you told me before I never started, this is a good client for other services I provide.

I have access to the manager extension (maybe if I have the software it can be easier in this case) and the changes I make is been stored.

When I try to call to another extension, I receive a message not available even it is available. When I try to call the manager extension I receive the same message but then with three small bips.

There are 2 things not working in your favor here. One is that this is not an end user technical support forum, hence the "call your dealer" suggestion in my first post, and two, we don't have that system here in the U.S., so the software has to come from your side of the pond.

https://www.acceleratedtelecom.com/files/KXTD%20612%20Brochure.pdf

Good luck.

Carl