atcomsystems.ca/forum Forums TDM Business Telephone Systems Panasonic Telephones & Systems changing custom service on the fly

i have a customer that needs to change greetings (custom service menus) wen they go into a meetings, or whatever. This CS is set up to transfer to the mailboxes since they are not answering the phone at that time, and then change it back when they are done.

I checked 998 and 999, but could not find a way to do this at the user level.

Is this possible with out a laptop?

Yes, Day/Lunch/Break/Night mode

What type of system and vm?

TVS50/TA624

They also want to use it for holidays, and frankly, they are not too tech savy regarding this stuff. It's like trying to explaing technical crap to your Mom!

I was hoping for an easy way to just switch from CS1 to CS2 and back manually, like going into F983 on a Nortel and changing the greeting in the table.

That's what you do here. You have a Day/Nite/Lunch button. Pres button once = Nite, twice Break mode, colors change too. Red solid red = nite, I think Solid Green = Break. If your 624 supports it, only real old one would not.
All they have to is push a button and look at display.
And no you can't change the names of the time periods.
You don't rerecord anything, you set custom service for Day/Nite/Lunch

That's some pretty fancy feature. Wonder why they put it in the 624 and not the 824 LOL

Oh. Now the real explanation is you can program quick dial keys for 781# 782# and 783# or just remember to dial them by hand.

Please don't post back and tell me it can be assigned to buttons by 4,5 and 6. How many DSS consoles have you seen on a 624?

Now I think I can do that on my 848......

Carl

Carl sure knows his analogs!

Sadly. I have some chea^h^h^h^h frugal customers. Actually, these 824's are all the 2-man accounting or restaurant with bar, order counter, office need. The free DISA works for them and the phone hardly ever goes on "nite" mode once they open and there's no "voice mail", or it's CO based.

I bought a pair of 848's the month before I went to TDA class to learn ICD's. One went to a customer and one went into my office. It's still there with an 0141 cell station and a TVA-50 VM with LAN card(added later). They were my first and only 2 TAW's.

Right. You need 3 buttons, not 1, as pointed out by Carl on the 624 or 824. Other than that pretty simple. And only 3 modes.
Gettin TA mixed up with TDA. :toothy: :toothy:
I have not done much with 6/824 lately, but in the right situation they are great.

I told ya, that's what that green bottle does to you LOL

Carl sure knows his analogs!