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Joined: Jan 2010
Posts: 24
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Joined: Jan 2010
Posts: 24 |
Currently the TVS is configured to answer a CO call on 5 rings. If someone leaves a message in the system mailbox (998) and forwarding for that mailbox is set to forward to Ext 101, Ext 101 will ring for one cycle and never ring again. Is there a way to turn the message light on, on Ext 101 to indicate that a message has been left in the system mailbox? I can't seem to find anything on this in the manuals yet. Thanks, Don
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Joined: Aug 2009
Posts: 1,118
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Joined: Aug 2009
Posts: 1,118 |
There never has been a way to light a light for box 998
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Joined: Jan 2010
Posts: 24
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Joined: Jan 2010
Posts: 24 |
Ok, is there any way to be notified when a message is left in that mailbox?
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
if you make extension 101 the operator in the voicemail system ( it can't have its own mailbox )it should be assigned 998 as its mailbox, if not you can set it up as mailbox 998.
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jan 2010
Posts: 24
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The system will allow me to delete mailbox 101 but will not allow editing of "mailbox settings" for ext 998 so I see no way to assign box 998 to ext 101.
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
it is assigned by assiging 101 as the operator on the voicemail, not by editing mailbox's
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jan 2010
Posts: 24
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Joined: Jan 2010
Posts: 24 |
Got it! It works as desired now. Thanks everyone.
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