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Joined: Jun 2006
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Hello
I have a problem with getting some telephones to ring on incoming calls. The customer has ISDN 30. I have set a group up up with a seperate DDI number with the extensions in it which works fine, however when I place the pilot number along with the other extensions required to ring on incoming calls only one of the telephones in the pilot number group rings. I wonder if anyone can tell me what is required to get them all ringing.
Thanks
Allan
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set that group to terminate
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Joined: Jun 2006
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Thanks I will pop in today and give it a try.
Allan
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Joined: Jun 2006
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Hello
What programming step is it for the terminate ?? Their does not appear to be a terminate option in the software. It does appear to be happening with the main bearer number. I did set up another group with the same members and a seperate DDI no which worked like a good un. However when I change the group to the main number it stiil didn't work. My brain is beginning to hurt !!
Appreciate the help .
Thanks
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Joined: Jan 2007
Posts: 2,125 Likes: 4
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The group should be set to ring. The group number should only be in the ddi table.
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jun 2006
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Hello
The settings are as you outlined are their any other possible programming steps that maybe effecting the system. The customer previously had analogue lines and the card is still in the cabinet is there a possibility that this may be the spanner in the works ????
Thanks
Allan
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Joined: Jan 2007
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the analogue card would not cause any incoming calls problems.
I am not sure what you are trying to do.
You have say 5 extensions in a ring group and the main telephone number is in the ddi table set to day/night ring to the pilot number, but only 1 ext rings.
is the main number coming in on the pri( part of the 100 number block or migrated to pri) or is it diverted to the lead number on the pri.
what is set up to ring in DIL1:n table prog 603
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Aug 2009
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Originally posted by foster:
Hello
What programming step is it for the terminate ?? Their does not appear to be a terminate option in the software. It does appear to be happening with the main bearer number. I did set up another group with the same members and a seperate DDI no which worked like a good un. However when I change the group to the main number it stiil didn't work. My brain is beginning to hurt !!
Appreciate the help .
Thanks over here its program 106 make sure group in question is set to terminate.
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Joined: Jan 2007
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Shawn, The UK group settings are completely different than the USA model. we don't have terminate, just ring, no reply, ucd and voicemail
“I have not failed. I've just found 10,000 ways that won't work.”
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