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Joined: Oct 2008
Posts: 62
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Joined: Oct 2008
Posts: 62 |
Hi Gents. Caller ID on my TAW848 stopped working for both PT's and SLT's. Tested the CO line directly with an SLT...CO lines do have CID data. What can I check in programming or do I have to remove the cards/reinstall? Any ideas? Thanks.
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Joined: Aug 2009
Posts: 1,118
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Joined: Aug 2009
Posts: 1,118 |
go to slot programing look at co card port prop.
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Joined: Oct 2008
Posts: 62
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Joined: Oct 2008
Posts: 62 |
hmm...cid card doesn't show up. card properties otherwise seem fine.
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Joined: Oct 2008
Posts: 62
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Joined: Oct 2008
Posts: 62 |
i just OUS'd the LCOT 4 & CID, physically removed, reinstalled, INS'd, and still no caller id. Thing is there is no extension CID showing up on the slot view either, and the SLT's still getting no cid data (altho card shows up and tests fine). Any thoughts? Did the CID just go bad? Should CID card show up in Slot view bc it doesn't. thanks.
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Sometimes CID will work on a S/L and won't drive the card in the KSU. Try it with 2 or three S/L phones on the C.O., you might be surprised. And yes, it 'should' drive 3 phones directly on the line.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jan 2007
Posts: 1,217
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Joined: Jan 2007
Posts: 1,217 |
If your callerID card is not showing up under card properties, then you might have a bad caller ID card even though I've never seen that.
Aaron
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