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Joined: Feb 2007
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Any phone, or any extension wiring plugged onto jack 1 works, but if the other extensions are plugged into 2-8 it dumps the system. Something isn't making sense. With a known working phone plugged into jack one, all is good. When any other extension cabling is plugged into 2-8 your KSU dies? Correct. How about if you plug all phones into the KSU at the KSU with their respective line cords? What goes on then??
Hodgkin's Lymphoma Survivor! Took a step 20 years back in time. Managing the VHF radio network for the Florida Forest Service. Caloosahatchee District 17.
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Joined: Dec 2005
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Sounds like a power supply problem! Time for a replacement cabinet. Did this start right after, or shortly after, a thunderstorm?
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Feb 2007
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PM sent. I agree with Lightninghorse
Hodgkin's Lymphoma Survivor! Took a step 20 years back in time. Managing the VHF radio network for the Florida Forest Service. Caloosahatchee District 17.
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Joined: Aug 2010
Posts: 28
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Your statement is correct. I will try plugging all phones into the KSU at the KSU with their respective cords and report back in a few minutes. Thanks
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Joined: Aug 2010
Posts: 28
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Closeout problem: After plugging all phones into assigned Jacks at KSU, I experienced same problem. Conclusion - KSU defect. Will return unit for warranty repair. FYI, problem did not occur around thunderstorm.
Thanks for the help.
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
did you plug them all in at once or one at a time ?
Skip
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Serving SW and West central Fl since 1984
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Joined: Aug 2009
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Originally posted by skip555:
did you plug them all in at once or one at a time ? I think its impossible to plug all of "them" at one time !!
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Joined: Jan 2004
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
Originally posted by kxtvet: Originally posted by skip555:
[b] did you plug them all in at once or one at a time ? power down , plug them in, power up ...they're all plugged in at once now aren't they ? :p
Skip
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Serving SW and West central Fl since 1984
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Joined: Dec 2005
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
You'd better think about what took the KSU out. That power supply is only supporting 1/3 of the phones it's rated for! Highly doubtful that it's a defective part, as opposed to external influences. POWER SURGE, previous lightning strikes that weakened components, Overtemp because of phone room conditions, whatever! Get some serious protection on that sucker!
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Aug 2009
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Yes you could do what you just described but the whole point to phone 101 trouble shooting and the above thread is to plug in one phone at a time and left to right until the system fails......
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