|
|
Joined: Feb 2007
Posts: 330
Member
|
|
Member
Joined: Feb 2007
Posts: 330 |
Any phone, or any extension wiring plugged onto jack 1 works, but if the other extensions are plugged into 2-8 it dumps the system. Something isn't making sense. With a known working phone plugged into jack one, all is good. When any other extension cabling is plugged into 2-8 your KSU dies? Correct. How about if you plug all phones into the KSU at the KSU with their respective line cords? What goes on then??
Hodgkin's Lymphoma Survivor! Took a step 20 years back in time. Managing the VHF radio network for the Florida Forest Service. Caloosahatchee District 17.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
|
|
RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Sounds like a power supply problem! Time for a replacement cabinet. Did this start right after, or shortly after, a thunderstorm?
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
|
|
|
|
|
Joined: Feb 2007
Posts: 330
Member
|
|
Member
Joined: Feb 2007
Posts: 330 |
PM sent. I agree with Lightninghorse
Hodgkin's Lymphoma Survivor! Took a step 20 years back in time. Managing the VHF radio network for the Florida Forest Service. Caloosahatchee District 17.
|
|
|
|
|
Joined: Aug 2010
Posts: 28
Member
|
|
Member
Joined: Aug 2010
Posts: 28 |
Your statement is correct. I will try plugging all phones into the KSU at the KSU with their respective cords and report back in a few minutes. Thanks
|
|
|
|
|
Joined: Aug 2010
Posts: 28
Member
|
|
Member
Joined: Aug 2010
Posts: 28 |
Closeout problem: After plugging all phones into assigned Jacks at KSU, I experienced same problem. Conclusion - KSU defect. Will return unit for warranty repair. FYI, problem did not occur around thunderstorm.
Thanks for the help.
|
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
did you plug them all in at once or one at a time ?
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
|
Joined: Aug 2009
Posts: 1,118
Member
|
|
Member
Joined: Aug 2009
Posts: 1,118 |
Originally posted by skip555:
did you plug them all in at once or one at a time ? I think its impossible to plug all of "them" at one time !!
|
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
Originally posted by kxtvet: Originally posted by skip555:
[b] did you plug them all in at once or one at a time ? power down , plug them in, power up ...they're all plugged in at once now aren't they ? :p
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
|
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
|
|
RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
You'd better think about what took the KSU out. That power supply is only supporting 1/3 of the phones it's rated for! Highly doubtful that it's a defective part, as opposed to external influences. POWER SURGE, previous lightning strikes that weakened components, Overtemp because of phone room conditions, whatever! Get some serious protection on that sucker!
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
|
|
|
|
|
Joined: Aug 2009
Posts: 1,118
Member
|
|
Member
Joined: Aug 2009
Posts: 1,118 |
Yes you could do what you just described but the whole point to phone 101 trouble shooting and the above thread is to plug in one phone at a time and left to right until the system fails......
|
|
|
|
Forums84
Topics94,518
Posts639,976
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
