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Joined: Oct 2008
Posts: 62
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OP
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Joined: Oct 2008
Posts: 62 |
we have a TVA50 that sporadically goes into a mode where it forwards all calls into voicemail. a reboot of the tva generally clears this. Any ideas as to what might be causing this?
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Joined: Jan 2007
Posts: 2,116 Likes: 2
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check if time mode is auto on the tva.
is there AA on the unit
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Oct 2008
Posts: 62
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Joined: Oct 2008
Posts: 62 |
Time mode is Auto & there is auto attendant. Auto attendant looks thru a list of telephone numbers (CID Service) & if it's not on there, it rings group 601. In Night mode all calls go to voicemail. Do u think the Auto time mode is messing up which then gets corrected on a reboot?
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Joined: Dec 2004
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Ken
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