EMP & Lightning Home Surge Protection
EMP - Click Here!
Global Test Supply
eCommerce website for sale!
Previous Thread
Next Thread
Print Thread
Rate Thread
#170860 05/18/01 02:35 PM
Joined: May 2001
Posts: 4
deidson Offline OP
Member
OP Offline
Member
Joined: May 2001
Posts: 4
We have a Telrad Digital 400 and I need to have a phantom phone number that my telco will have an 800 number pointed to. The telco side is all set up, but how do I create a phantom phone????????

Thanks for your help in advance!

Linked Banner to your Product or Website
#170861 05/18/01 03:51 PM
Joined: Mar 2001
Posts: 7,350
RIP Admin
*****
Offline
RIP Admin
*****
Joined: Mar 2001
Posts: 7,350
deidson
Is your 800 a stand alone or do you have it coming in on one of your local CO's ? If you assign a trunk port to your phones without dial tone it will not work.
I would suggest you have your 800 company point it to one of your locals.Or is it on a T1. I need a little more info to help as there are several different ways to set it up.
dtmf


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com]
Telrad Digital Programmer networked and standard kits available.
Commercial and Residential All Types Phone Service
#170862 05/18/01 04:11 PM
Joined: May 2001
Posts: 4
deidson Offline OP
Member
OP Offline
Member
Joined: May 2001
Posts: 4
It comes in over our DID trunks. We have a range of 300 DID's. The 800 number points to one of those DID's.

Thanks.

#170863 05/18/01 05:59 PM
Joined: Mar 2001
Posts: 7,350
RIP Admin
*****
Offline
RIP Admin
*****
Joined: Mar 2001
Posts: 7,350
Go into your DID program and assign that DID number to the Recpt. station , then she can transfer it to who ever. You can assign it to your VM for after hours. You can also rout it to an ACD group so it can hunt to several stations until it's answered.
By the way you do have a laptop to program it with don't you? Its a must.
Hope this helps
dtmf


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com]
Telrad Digital Programmer networked and standard kits available.
Commercial and Residential All Types Phone Service
#170864 05/21/01 05:18 PM
Joined: May 2001
Posts: 4
deidson Offline OP
Member
OP Offline
Member
Joined: May 2001
Posts: 4
There is no phone or physical port assigned to this port. Will that cause a problem with this system? I just want it to be a virual mailbox. Thanks again.

#170865 05/21/01 05:46 PM
Joined: Mar 2001
Posts: 7,350
RIP Admin
*****
Offline
RIP Admin
*****
Joined: Mar 2001
Posts: 7,350
Ok with your last post I think I know what you want to do. Yes you can assign it to a port with nothing hooked up to it, be sure to give whatever port you assign it to a voice mail box.
I hope this helps, If you have any questions you can find my number in my profile.
dtmf


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com]
Telrad Digital Programmer networked and standard kits available.
Commercial and Residential All Types Phone Service
#170866 05/21/01 05:52 PM
Joined: May 2001
Posts: 4
deidson Offline OP
Member
OP Offline
Member
Joined: May 2001
Posts: 4
I appreciate your help. I figured it out. How do I change the number of rings before it goes to voicemail? Thanks again.

#170867 05/21/01 06:53 PM
Joined: Mar 2001
Posts: 7,350
RIP Admin
*****
Offline
RIP Admin
*****
Joined: Mar 2001
Posts: 7,350
Thats in your voice mail programming.Auto Att. Parameters Programmig , Day and Night no answer rings.


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com]
Telrad Digital Programmer networked and standard kits available.
Commercial and Residential All Types Phone Service

Moderated by  SSPhone 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,277
Posts634,060
Members49,492
Most Online5,661
May 23rd, 2018
Today's Birthdays
Laura Figueroa, mark dagg
Newest Members
Dave McCann, Mitel Hotel, Jonathan Renaud, dentnshell, Adam Suth
49,492 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 6
MnDave 3
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
18 members (Schreiber, Butch Cassidy, dexman, RATHER BE FISHING, metelcom, newtecky, pvj, JBean3329, Yoda, nortelvoip, hitechcomm, justbill, KRRath, mongo5150, Steve M, Ruben, Touch Tone Tommy, Professor Shadow), 378 guests, and 56 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud