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Joined: Jun 2002
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hi , i have a local voice mail system connected to a telrad system , but i have a problem in retreiving messeges from mail box and the support ask me a bout the code that is sent by the telrad system on voice mail extensions , please may any one help me to know that .
hitek
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Fist of all is this a voice mail unit on site or is it a voice mail service on your lines? And what kind of Telrad are we talking about a Digital or KeyBX.
[This message has been edited by dtmf (edited November 14, 2002).]
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Aug 2002
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What Telrad Phone system do you have?
Is the Voicemail system also a Telrad?
IVM ? ImaGen ? Speakeasy ?
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Joined: Mar 2001
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Russ runs a local service and private tech center. [/url]
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Joined: Jun 2002
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it is a local one named VOCAL , i connected it to a four extentions .
about my system it is sb6
hitek
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Joined: Jun 2002
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my system is telrad virsion 6. sb6 . and my voice mail is a local one VOCAL .which is connected to four analog extensions
hitek
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Do you have the PCP to program the Telrad?
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hitek
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Does the voicemail have a setup for the Telrad Digital? Many after market Voicemail manufactures have done some of the setup functions for some Phone systems.
As far as the system I assume you have a SLD card programmed with stations and set for VSF. You have a hunt group set for Voicemail. Your voicemail uses the # to delete msg's * to get into mailbox. Does the Voicemail light the message lite on the phone?
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Joined: Jun 2002
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yes , i have done all that , but my voice mail does not have setting for Telrad , i set four SLD ports as V and put them in a hunt groupe , also in the voice mail system i set the message code for light on and off.i did all that and that was good for the autoattendant in voice mail to be OK . so u can call the voice mail and hear the main message then when u transfered to the extension u can not leave a message , becuase there is a nother setting must be done and this setting is depending on the code that the Telrad system realy send to the voice mail system ( for example Panasonice systems send 8TTT for leaving a message , where T means Target i.e Extensions.
hitek
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