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Joined: Jul 2004
Posts: 20
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OP
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Joined: Jul 2004
Posts: 20 |
No, it just goes straight to the AA
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Joined: Aug 2002
Posts: 4,925 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,925 Likes: 1 |
are the mailbox setting set to internal for attendent or external? ------------------ ssimpson@oneringtelecom.com Need a Telrad Programmer Kit? Telrad Programmer Kits
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Joined: Jul 2004
Posts: 20
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OP
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Joined: Jul 2004
Posts: 20 |
They are set to internal.
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
Try also looking at your fwd cor in class of service in the pcp it could be set to d for denied. It should be set to i for internal or what the user needs.
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Joined: Sep 2001
Posts: 59
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Joined: Sep 2001
Posts: 59 |
Where are the calls coming from if its DID then you need to add mailbox along with ext its going to.
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Joined: Jul 2004
Posts: 20
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OP
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Joined: Jul 2004
Posts: 20 |
Class of service is the same as working phones and that particular setting is set to A.
DID inbound calls are going to the corredt mailbox. It's internal transfers that are not.
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Joined: Jul 2004
Posts: 20
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OP
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Joined: Jul 2004
Posts: 20 |
Just blew up the mailbox and recreated with same problem.
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Joined: Aug 2002
Posts: 4,925 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,925 Likes: 1 |
If I had the cfg and the apg files I think I could be more help on this one. Or we can trouble shoot if your at the site and want to call. See profile for info. ------------------ ssimpson@oneringtelecom.com Need a Telrad Programmer Kit? Telrad Programmer Kits
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Joined: Aug 2002
Posts: 4,925 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,925 Likes: 1 |
So what happened after you deleted the extension and reprogrammed it? ------------------ ssimpson@oneringtelecom.com Need a Telrad Programmer Kit? Telrad Programmer Kits
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
I think he said it came back with the same problem. It's got to be something in the way it's setup.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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