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Joined: Feb 2005
Posts: 274
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OP
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Joined: Feb 2005
Posts: 274 |
Does anyone else have problem connecting to systems via the e-manager gateway via telephone modem? I have a half-a-dozen sites that connect and then drop the connection. Using 38400 baud, have tried different modems on my end but doesn't seem to matter. Is there a certian set-up for e-manager? All systems are E2E1 orE2E2.
------------------
TG
TG
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Do your sites in question have the new modems?
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Feb 2005
Posts: 274
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OP
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Joined: Feb 2005
Posts: 274 |
Yes, 33.6k baud or new ipex modems.
TG
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Are you getting any knid of error message when it drops?
Russ runs a local service and private tech center. [/url]
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
Yes, I had the problem. I upgraded my e_manger software. I have version 2.0.0.2 and have no problems anymore.
I don't know if that's the lastest.
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Joined: Aug 2002
Posts: 4,924 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,924 Likes: 1 |
What software level on the IPeX? And what Emanager are you using? If you still using Modem on OCD you have to have chip set 4.5 in the modem and the OCD has to be chiped also. ------------------ ssimpson@oneringtelecom.com Need a Telrad Programmer Kit? Telrad Programmer Kits
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Joined: Feb 2005
Posts: 274
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OP
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Joined: Feb 2005
Posts: 274 |
After doing some checking, some of the systems that are using OCD,s need to have chip upgrades on the modems. My partner can connect to the IPEXX systems using ver. 2.0.0.4 e-manager so I may be able to if I get the correct modem. I have 2 different modems and cannot connect with ver. 2.0.0.4 but will try another modem, must be differences in modems.
TG
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