sundance-communications.com Forums More-Phone & VoIP Systems Telrad Telephones & Systems Calls not rolling over

Our calls used to roll over to our voicemail if the phone wasn't picked up after 5 rings. How do I set this back up?

Do you have a button labelled as Call Forward? All you need to do is reprogram that button with the DN for voicemail.

If not you can us the feature code for call forward no answer - that is (press the feature button) dial 36 then enter the extension for voicemail's hunt group.

OK, I did that, but when I call in and there's no answer, it keeps ringing, voicemail never picks up

How is the call coming in? Do any of your calls go to VM? You may be in a group that is not Call Forwarded to VM. If that is the case you need to go into programming and forward the group.

I think that this is funny this is DTMF's customer and they can call him on the phone.
LOL

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ssimpson@oneringtelecom.com Need a Telrad Programmer Kit? Telrad Programmer Kits

And they did after he answered there other post.

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ssimpson@oneringtelecom.com Need a Telrad Programmer Kit? Telrad Programmer Kits

Funny, Except for the fact that when you're answering a ton of incoming calls, it's kind of hard to call someone - it's MUCH easier to type a message than have to keep putting someone on hold (that YOU called) to answer calls

I call him and put him on hold just for a laugh.
But type away my friend we are here to help.

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ssimpson@oneringtelecom.com Need a Telrad Programmer Kit? Telrad Programmer Kits