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Joined: Aug 2001
Posts: 166
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OP
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Joined: Aug 2001
Posts: 166 |
I have had a couple people in my company complain about this happening to them. Please let me know if you may know what is causing this:
I have a Telrad 400 Switch. I have ELD and ULD phones. Anyway, someone can be talking on a line (I have a PRIMe ISDN circuit for outgoing and incoming calls) and they will get disconected and all of a sudden connected to another person's conversation. Any idea what that can be? Please HELPPPP!!!!!
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
Sounds like a clocking issue. But I need more info. Are you primary clock You also have to find out from the provider if your Extented SUper Frame or not 8bzs or the other one's. There things you have to find out from the provider of the PRI. ------------------ Need cable or other voice/data hardware? Here's your link. Telephone Supplies
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Joined: Feb 2005
Posts: 274
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Member
Joined: Feb 2005
Posts: 274 |
We had this problem on a 400 system that had 3 PRI's in the system. Worked with Telrad engineers and Telco on problem. Telrad finally sent an upgrade to correct the problem. Another problem we had was the PRI trunks would lock out, where no one could call in or out on that particular trunk. The problems all started with an upgrade to ver. 7.36. I believe it is a ver 7.36A now.
TG
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Joined: Aug 2001
Posts: 166
Member
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OP
Member
Joined: Aug 2001
Posts: 166 |
I do have the PRi set up at Primary clocking and as for the configuration of the PRI from the provider is:
B8ZS and it is ESF and the protocol is NI2
As for my software, i use Emanager Version 1.16.0.6
Eman Com 1.12.0.1
What else might you need to know?
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