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Joined: Oct 2005
Posts: 3
Member
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Member
Joined: Oct 2005
Posts: 3 |
I'm trying to connect 2 digital phones to an ELB board, but I'm receiving a "Dup DN" error message. I tried clearing the DN by powering down the phone and powering back up holding the # key...no luck. I'd like to have 1 CO line ring at both of these phones as well. Please help!
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
Is your ELD (not ELB) card programmed for 2 stations for that circuit? What 2 dn's are assigned to that port?
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Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
To clear a DN you need to press and hold the # and unplug the phone then hold the # and plug the phone back in until the lights have scaned display should say Cleared DN. But it sounds like there is only 1 DN programmed on the port. And ringing will require system programming.
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Joined: Oct 2005
Posts: 3
Member
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Member
Joined: Oct 2005
Posts: 3 |
Thank you for the responses...I would have to believe that the ELD must not be programmed for 2 dns because I've cleared the DN on both phones by the procedure that SSPHONE suggested...no luck.  How can I program the ELD for 2 DNs. Thanks again!!
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
With a pc and your systems software ver. Are you setup for programming?
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Oct 2005
Posts: 3
Member
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Member
Joined: Oct 2005
Posts: 3 |
I'm not setup for programming, but my customer is now willing to pay for someone who is. Thanks for all the help!!
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
why do we have to answer question like this? This is why I'm not making money!!!!!!!!!!!!
this is a BS question.........
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
tony3866
If I'm not misstaken he is asking for someone to help them as a billable service.
RCN
To help remotly we would have to know if the system has a modem and the DN of the modem and to do this you would still have to look at the programming, so your best bet is to get with one of us and get the program kit to start with.
Russ runs a local service and private tech center. [/url]
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