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Imagen VoiceMail
#174014 07/21/06 04:16 AM
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Hello everyone. we have inherited a Telrad Imagen Vm system ver 6.00D with our Digital 400 ver 6.03. we have followed the procedure listed in these forums for deleteing old mailboxes (i.e. delete messages, delete Dial by name, Delete mailbox) exit the system and then recreate the mailbox for the new users. After about a day the new mailboxes are replaced with the old ones. any suggestions?

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Re: Imagen VoiceMail
#174015 07/21/06 07:23 AM
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Are you deleting them with the key board from the VM itself?, they should be gone.


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Re: Imagen VoiceMail
#174016 07/21/06 08:20 AM
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the steps listed above are taked from the VM PC. I have even deleted them and not added the new account and still have the old mailboxes come back after 24 hours. I have even gone to the extreme of turning off the backups and still have the same results.

Re: Imagen VoiceMail
#174017 07/25/06 05:31 AM
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Try running a defrag and Norton Disk Doctor.

Re: Imagen VoiceMail
#174018 07/27/06 04:49 AM
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completed same results.

Re: Imagen VoiceMail
#174019 07/27/06 04:08 PM
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Try re loading software but do and upgrade. This is just a guess. I never seen this problem.

Re: Imagen VoiceMail
#174020 08/23/06 02:32 PM
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Guess What. I just had this same problem. I deleted the mailbox from the keyboard then put the mailbox back and then got the old greeting.

The problem was that the old mailbox had a internal greeting on the mailbox. That was never deleted when I deleted the mailbox. Just had to delete the internal greeting from the mailbox. all other greetings did deleted after i deleted the mailbox only the internal greeting stayed.

Version 6.00D Must be a Glich.

Re: Imagen VoiceMail
#174021 08/23/06 05:41 PM
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Quote
Originally posted by tony3866:

Version 6.00D Must be a Glich.
And was fixed in 6.01e


Moderated by  SSPhone, tony3866 

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